Shipping policy

Why no free shipping?

Our flat-rate costs are heavily discounted based on order size. Instead of embedding shipping expenses in product prices for free or reduced rates, we prioritize transparent pricing.

What about processing and shipping times?

Fulfillment estimates are provided during checkout and in the confirmation email, reflecting our commitment to quality. Hand-poured and filled to order, we emphasize a personal touch for perfect packages. Visit our Shipping Information page for more details.

Can I modify my order post-purchase?

Unfortunately, capturing the total amount at checkout prevents changes due to ecommerce regulations. For customer protection, adjustments are only possible through canceling and refunding the original order.

Can I cancel an order pre-shipping?

We process orders swiftly, and cancellations aren't guaranteed. Contact our Customer Service Team to inquire about accommodating your request.